Shop Policies

  • We accept Cash, Credit Card, EFTPOS, tap by smartphone
  • We can reserve books for you deposit free for up to 7 days, a little more by negotiation
  • Discounts are given for multiple purchases

Online Store Policies

Returns

  • We will accept returns if you contact us within 7 days.
  • If we agree to the return, the book(s) must be returned well packed and arrive in the condition it left.
  • Customer's return postage will  be refunded if the book description is materially incorrect. Return postage is not given for change of mind

Privacy Policy

  • The web site has security measures in place to protect the loss, misuse and alteration of the information under our control. 
    We use 128-bit SSL encryption to protect your financial information.
  • Any Credit Card numbers supplied to us will be deleted permanently from our database on a regular basis.
  • We will never supply your details to any other person or organisation.
  • We may contact you with specific titles we feel you may be interested in.
  • We provide users the following options for removing their information from our database and to not receive
    any future communications from our service:
    • You can send a letter to the following postal address:
    • Shiny Owl Books , 11 Waratah St, Mona Vale NSW 2103 Australia
  • You have the option to change and modify information previously provided, by logging in through our home page
    and then accessing account administration.

If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, you can contact:

Neil Mckernan proprietor Shiny Owl Books , 11 Waratah St, Mona Vale NSW 2103 Australia

Shiny Owl Books  A.B.N. 31 288 784 232